For more information on the assistance available or to schedule an appointment, contact your preferred local organization at the phone numbers provided in the links below. If you need assistance submitting your claim or have questions about the overall process, community-based organizations across the city can help. Submit a Claim to Replace Electronically Stolen Benefits Resourcesĭownload a Paper Version of the Stolen Benefits Claim Form:ĭownload the 'What to Do If Your EBT Benefits Are Electronically Stolen' Brochure:ĭownload the 'What to Do If Your EBT Benefits Are Electronically Stolen' Palm Card: Instructions for Completing the Stolen Benefits Claim Form: SNAP and Cash Assistance Benefit Skimming Replacement FAQ: If your SNAP or Cash benefits have been electronically stolen, you can now submit a claim for replacement of these stolen benefits.

SNAP provides food benefits to low-income families to supplement their grocery budget so they can afford the nutritious food essential to health and well-being. Phishing is a different type of scheme where thieves trick people into clicking on a link (usually sent through text or email) that allows them to access your account information. Supplemental Nutrition Assistance Program (SNAP) Putting Healthy Food within Reach for Those in Need. Your benefits can be stolen through skimming even if you always have possession of your EBT card. Skimming can happen anywhere you swipe your EBT card. The thieves use the information to make fake cards (called 'clones') and use them to steal money from accounts. Thieves put an overlay on a store's card-swiping machine to copy EBT, credit, and debit card information. Submit a Claim to Replace Benefits That Have Been Electronically StolenĮlectronic benefit theft (also known as 'skimming' 'phishing' or 'card cloning') is a type of theft where thieves gain access to your benefits electronically, even if you never lose your EBT card.

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